Repair requests in writing

Tell your landlord about the problem in writing. Describe the problem and ask for a response by a specific date. Keep a copy of every request, plus proof that you mailed or delivered it.

Ask for the repair in writing. Send the letter by certified mail or another mail service that tracks delivery. Tracked mail means 1 letter is enough to protect your rights. The law presumes 7 days is a reasonable time to fix the problem. If you sent your first letter by regular mail or handed it over, send a second letter after 7 days.

Send a written notice to your landlord describing each condition and requesting repair within a reasonable time. Use email or text so you have a timestamped record. Keep copies of all landlord responses.

Report every repair problem to your landlord in writing. Add photos or a video when you can. Keep a copy of everything you send. If issues, call 311, or (215) 686-8686, from 8 A.M. to 8 P.M. to ask for a free inspection from the city's Licenses and Inspections division. An inspection report puts pressure on your landlord and backs up your case later.

Tell your landlord about the problem, preferably in writing, and give them a reasonable time to fix it. If your landlord does not fix the issue, your local building code enforcement office can order your landlord to make repairs. If your landlord tries to evict you for using these rights, contact your local legal services office.

Notify your landlord in writing about each issue and request repairs. Keep copies of your notice and all responses.