Boston

No Heat in Your Boston Rental: What Can I Do?

If your landlord is supposed to supply heat and shuts it off on purpose, that is against the law. You can be owed your actual losses or 3 months rent, whichever is more. You can also ask the local board of health to inspect. This page lists your rights and what you can do.

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Not legal advice. Each answer below links to where it comes from. Read it before you act.
  1. Your landlord must give you a home that is safe, well maintained, and follows the Massachusetts Sanitary Code. The State Sanitary Code sets the minimum standards for a home that is fit to live in. Heat is part of those standards.

    ✓ Sources checked September 12, 2026

  2. If your landlord must supply heat and shuts it off on purpose, that is a crime. They can be fined or jailed for up to 6 months. Your landlord also cannot move the utility bill into your name without telling you and getting your agreement. If your landlord breaks this rule, they owe you your actual losses or 3 months rent, whichever is more. They also pay your court costs and lawyer fees.

    ✓ Sources checked September 21, 2026

  3. If your landlord breaks this rule, they owe you your actual losses or 3 months rent, whichever is more. They also pay your court costs and lawyer fees.

    ✓ Sources checked September 21, 2026

  4. Tell your landlord about the problem first so they know what is wrong and can fix it. If no action is taken in a reasonable time frame, you can ask an inspector from the local board of health to come and look. The inspector can order your landlord to fix anything that breaks the Sanitary Code. One caution from legal aid: for very bad conditions, an inspector can condemn the home and make everyone leave.

    ✓ Sources checked September 12, 2026

  5. If you can afford it, you can pay a private home inspector to check the problems. This can be expensive. Their written report and photos can help show the conditions in court. A private inspector only documents the problems for you. To find one near you, search for "home inspector" or "rental inspection" with your city's name.

  6. Your landlord cannot punish you for reporting Sanitary Code problems to the government. Shutting off your heat to punish you for using your rights is illegal. If your landlord does something like that within 6 months of you using your rights, a court will assume it was punishment. Your landlord then has to prove otherwise.

    ✓ Sources checked September 12, 2026

  7. You may be able to hold back part of your rent or move out, even if you signed a lease. Talk to a lawyer or legal services before you do either one.

    ✓ Sources checked September 12, 2026