Help lines
Free phone lines that help renters, like 211 or a city tenant hotline.
Where do you rent?
The rule depends on your state and city. Pick your state to see the rule where you live.
The general rule
211 connects you to help near you by phone. Dial 211 from any phone. Someone answers 24 hours a day, every day. The call is confidential, and you can stay anonymous. Ask about rent help, utility (such as water, electric, and gas) bill help, and shelter. More than 200 local 211 agencies cover the United States.
✓ Sources checked October 5, 2026
Protect your health during extreme heat. Fans help only when the indoor temperature is under 90°F: above that, a fan can raise your body temperature. If you have no cooling at home, spend the hottest hours somewhere with air conditioning. Dial 2-1-1 to find a cooling center (a public air-conditioned place).
✓ Sources checked September 12, 2026
Every place we cover
Alabama
You can call 2-1-1 any time, day or night, in any of Alabama's 67 counties. The call is free and private, and helps with housing, rent, and utilities (water, electric, gas). The line answers in over 150 languages. You can also text your zip code to 898-211 to reach a specialist.
✓ Sources checked September 28, 2026
Albuquerque
The Bernalillo County Metropolitan Court Self-Help Center helps people who represent themselves in landlord-tenant cases and small claims. Call 505-841-9817. The center is open Monday through Friday, 8 a.m. to 4:30 p.m.
✓ Sources checked October 5, 2026
Albuquerque
Dial 211 for free referrals to local services. The 211 helpline can refer you to resources for food, clothing, shelter and rent assistance. You can also call (505) 245-1735, Monday to Friday, 8 a.m. to 5 p.m.
✓ Sources checked October 5, 2026
Arizona
AZCourtHelp.org is Arizona's court self-help website. It offers a self-help center, a form finder, a tool to find your court, legal aid options, and an eviction portal.
✓ Sources checked October 5, 2026
Arizona
211 Arizona connects you to local help by phone. Dial 2-1-1 within Arizona, or 877-211-8661 from anywhere. It is answered from 9 am to 7 pm, 7 days a week, in English and Spanish. Arizona Relay users can dial 7-1-1 or 800-367-8939 and ask for 877-211-8661.
✓ Sources checked October 5, 2026
Arizona
211 Arizona runs a Housing Crisis Hotline. It helps people and families who are homeless or may soon become homeless. Call specialists connect you to help near you. Reach it by dialing 2-1-1.
✓ Sources checked October 5, 2026
Boston
Mass 211. This free statewide helpline is a program of the United Way. It connects you to programs that pay rent, utility (such as water, electric, and gas) bills, and other housing costs. It is open 24 hours a day, 7 days a week. Dial 211 or call 877-211-6277.
✓ Sources checked October 5, 2026
California
211 California is a free, confidential phone and web service for non-legal help. It refers you to help with rent, emergency shelter, food, and utilities (water, electric, gas) in your area. It serves people of all income levels and languages. Dial 211, text your zip code to 898211, or search at www.211ca.org.
✓ Sources checked October 5, 2026
California
Local rent help changes by county. Call 211 or text your zip code to 898211 to find rent payment programs near you. 211 does not pay rent itself; it refers you to local programs.
✓ Sources checked October 5, 2026
Colorado
Every judicial district in Colorado has a Self-Help or Court Resource Center. Staff there, called Sherlocks, help people with non-criminal court matters and point them to the right forms. They cannot give legal advice. The website also lists self-help forms and guides for housing cases. Connect with a Sherlock in your county through the Colorado Judicial Branch website.
✓ Sources checked October 5, 2026
Colorado
211 Colorado connects people across the state to help with housing, rent payments, and other needs. It offers help in many languages and covers all 64 counties. Dial 211 or call 866-760-6489 toll free. You can also text your zip code to 898-211. Standard message and data rates may apply for texting.
✓ Sources checked October 5, 2026
Connecticut
Connecticut's Court Service Centers help self-represented parties, meaning anyone in a court case without a lawyer. They are inside Judicial District Courthouses and open in most locations on weekdays from 8:30 am to 5:00 pm, except legal holidays. Email Court.ServiceCenter@jud.ct.gov with questions.
✓ Sources checked September 28, 2026
Connecticut
Dial 2-1-1 anywhere in Connecticut for free, private help finding human services near you. From outside Connecticut, dial 1-800-203-1234 instead. The line runs 24 hours a day and in many languages. 211 also lists open Section 8 housing waiting lists. 211 is a program of United Way of Connecticut, supported by the state and local United Ways.
✓ Sources checked September 28, 2026
Connecticut
If your landlord will not return your security deposit, you can file a complaint with the Connecticut Department of Banking. Call 860-240-8170, or toll free 1-800-831-7225, or use its online Consumer Assistance Form. The department looks into rental security deposit complaints and can send your landlord's case to the Attorney General's Office.
✓ Sources checked October 5, 2026
Florida
The Florida Bar Lawyer Referral Service can match you with a lawyer anywhere in Florida. In some major cities a local bar group runs the referral service. Everywhere else, the Florida Bar itself handles referrals. Call 800-342-8011, Monday to Friday, 8 a.m. to 5:30 p.m. You can get a 30-minute consultation with the lawyer for no more than $25.
✓ Sources checked October 5, 2026
Florida
Florida 211 is a free, confidential helpline open 24 hours a day. It connects you with expert help, including for housing and utility (water, electric, gas) bills. Call 211 or visit 211.org to find your local center.
✓ Sources checked October 5, 2026
Hawaii
The Office of Consumer Protection runs the Hawaii Residential Landlord-Tenant Information Center. It is a free service that gives information on Hawaii's Residential Landlord-Tenant Code. Call 1-844-808-DCCA (3222), Monday to Friday, 8:00 AM to 12:00 Noon.
✓ Sources checked October 5, 2026
Hawaii
Aloha United Way 211 is a help line for all of Hawaii. Call to find shelter, money help, and more. The service is free and confidential. Call 211, 808-275-2000, or 1-877-275-6569.
✓ Sources checked October 5, 2026
Idaho
The Idaho Court Assistance Office and Self-Help Center lists court forms by subject. The subjects include Housing and Small Claims. The site says it gives legal information only, not legal advice.
✓ Sources checked October 5, 2026
Idaho
The 211 Idaho CareLine is a free, statewide service that connects you with local groups that can help with food, housing, mental health, and more. Dial 211 or 800-926-2588, or text 898211. Staff answer Monday to Friday, 8:00 a.m. to 6:00 p.m. MST.
✓ Sources checked October 5, 2026
Idaho
Idaho Housing and Finance Association has a page for people who are homeless, in crisis, or at risk. It points to emergency housing resources near you. Find it under Renters on idahohousing.com.
✓ Sources checked October 5, 2026
Idaho
The Idaho Attorney General publishes a Landlord and Tenant Manual in English and Spanish. It is a manual to help landlords and tenants better understand their rights and responsibilities. Find it on ag.idaho.gov under Consumer Manuals.
✓ Sources checked October 5, 2026
Illinois
211 Illinois is a free, confidential helpline open 24 hours a day. It refers you to local help with housing, shelter, utility (water, electric, gas) bills, food, and health care. Call 211 from any phone, or text your zip code to 898211.
✓ Sources checked October 5, 2026
Illinois
In Illinois, you can call 211 at any time, day or night. 211 can connect you to rent and utility (water, electric, gas) help near you.
✓ Sources checked October 5, 2026
Iowa
211 Iowa is a free information and referral service that connects Iowans to help with food, shelter, utilities (water, electric, gas), and more. Call 2-1-1, or use the toll-free number 800-244-7431. You can also text your zip code to 898211, or use live chat from 7 am to 10 pm, every day.
✓ Sources checked October 5, 2026
Kansas
211 is a phone line that connects Kansans to local help, including rent and housing help. Call 2-1-1, or 1-888-413-4327 from out of state, Monday through Friday, 7 a.m. to 7 p.m. United Way of the Plains in Wichita runs this service.
✓ Sources checked September 28, 2026
Kentucky
Kentucky's court system offers a legal self-help section on its website for people who cannot afford a lawyer. It points you to Kentucky's civil legal aid programs and to self-help forms and guides at kyjustice.org. The self-help resources cover eviction, foreclosure (a bank taking a home because the owner missed payments), divorce, child support, and other civil legal matters.
✓ Sources checked October 5, 2026
Kentucky
Kentucky 211 connects you with local help for housing, food, and other needs. It is run by United Way, and representatives are available 24 hours a day, 7 days a week. Dial 211, or text your zip code to 898211.
✓ Sources checked October 5, 2026
Las Vegas
Nevada 211 can connect you with services, including housing. Its housing help includes eviction and foreclosure assistance and housing expense assistance. Call 211 or 1-866-535-5654, or text your zip code to 898211. The call center is open Monday to Friday, 9 a.m. to 9 p.m. Pacific time, and closed on weekends.
✓ Sources checked October 5, 2026
Los Angeles
Dial 2-1-1, or 800-339-6993. 211 LA answers 24 hours a day, every day, in many languages. They have TTY access for deaf and hard of hearing callers.
✓ Sources checked October 5, 2026
Louisiana
The Law Library of Louisiana helps people who are representing themselves in court, without a lawyer, find legal information, resources, and referrals. Staff cannot give legal advice, but can point you to the right resource for your case. Call 504-310-2400, or toll free in Louisiana at 800-820-3038. It is open to the public Monday to Friday, 8:30 a.m. to 4:30 p.m., excluding holidays.
✓ Sources checked October 5, 2026
Louisiana
Louisiana 211 connects you by phone to information about health and human services available in your community. It covers all 64 parishes in the state. Dial 211, or text your zip code to 898-211.
✓ Sources checked October 5, 2026
Maryland
Dial 211 to reach 211 Maryland, a free and confidential help line for the whole state. It can connect you to local help with rent payments, stopping an eviction, or finding shelter. It is available 24 hours a day, 7 days a week, all year.
✓ Sources checked October 5, 2026
Massachusetts
Mass 211. This free helpline is available 24/7. It can help find options to pay your rent, bills for utilities (such as water, electric, and gas), or other housing costs. Dial 211 or call 877-211-6277.
✓ Sources checked October 5, 2026
Michigan
Michigan 211 connects you with help for housing, utilities (water, electric, gas), food, and other needs anywhere in Michigan. Call 211 or 844-875-9211, or text your zip code to 898211. It is free and available 24 hours a day, 7 days a week. Last year, it helped over 500,000 people find help.
✓ Sources checked October 5, 2026
Minnesota
Minnesota's Statewide Self-Help Center gives legal information to people representing themselves in court. It has a page about landlord and tenant issues, since these rules come from many different laws and past court decisions. Call (651) 435-6535, Monday to Friday, 9 a.m. to 4 p.m. Closed on holidays.
✓ Sources checked September 27, 2026
Nebraska
Nebraska 211 has resources in food, shelter, and assistance with utilities (water, electric, gas), and much more. You can call 2-1-1 or toll-free 866-813-1731. You can also text your ZIP to 898211. Live chat is open 7 am - 10 pm, 7 days a week.
✓ Sources checked October 5, 2026
Nevada
Nevada 211 connects you with housing help across Nevada, including eviction and foreclosure (losing a home to the bank) help. Call 211 or 1-866-535-5654, Monday to Friday, 9:00 am to 9:00 pm. You can also text your zip code to 898211.
✓ Sources checked October 5, 2026
New Hampshire
211 NH connects you to help with housing, among other needs. You can contact 211 NH by phone, email, or text, 24 hours a day.
✓ Sources checked October 5, 2026
New Hampshire
The New Hampshire Judicial Branch Self-Help site gives basic, practical information about the court system and how to bring a case to court. Court staff can give you legal information. They cannot give you legal advice.
✓ Sources checked October 2, 2026
New Hampshire
The Trial Court Information Center and the court Clerk's office will help you. Call the Information Center at 1-855-212-1234. Court staff do not take sides. They give the same information to both sides of a case.
✓ Sources checked October 2, 2026
New Hampshire
211 NH is available 24 hours a day, 365 days a year. Dial 211 to talk to someone now. You can contact it by phone, email, or text for help with housing, food, mental health, health care and more.
✓ Sources checked October 5, 2026
New Hampshire
New Hampshire Housing runs the Housing Choice Voucher program for very low-income households. A qualified household pays part of its income toward rent. New Hampshire Housing pays the rest to the landlord. Its page estimates a wait of 7-9 years from the date of application. Email rentinfo@nhhousing.org.
✓ Sources checked October 5, 2026
New Jersey
NJ 211 connects New Jersey residents with community services, including help with housing and food. It is reachable by phone, chat, text, or the web, 24 hours a day.
✓ Sources checked October 5, 2026
New Mexico
New Mexico Courts offers help for people representing themselves in a case, including a phone HelpLine. Call 855-268-7804.
✓ Sources checked October 5, 2026
New York
211 New York connects you to local help with food, housing, utilities (water, electric, gas), and more. It is free, confidential, and open 24 hours a day in many languages. Anyone in New York State can use it. Dial 211, or text your zip code to 898-211.
✓ Sources checked October 5, 2026
New York
CourtHelp from the New York State courts can help you when you do not have a lawyer. Website: nycourts.gov/courthelp. The courts also run Court Help Centers. Help Center staff do not give legal advice and cannot represent you. Find your county's Help Center on the Court Help Centers page.
✓ Sources checked September 24, 2026
New York City
Before court, you can also call 311 and ask for the Tenant Helpline. NYC renters get free legal advice there.
✓ Sources checked October 5, 2026
New York City
Where to get help: call 311 and ask for the Tenant Helpline. NYC renters get free legal advice there about entry, being locked out, and harassment (unwanted, hostile treatment).
✓ Sources checked October 5, 2026
New York City
Where to get help: call 311 and ask for the Tenant Helpline. NYC renters get free legal advice there about repairs and housing court.
✓ Sources checked October 5, 2026
North Carolina
The North Carolina Department of Justice's Consumer Protection Division takes complaints about landlord and tenant issues. Call toll free within North Carolina at 1-877-5-NO-SCAM to reach them for help.
✓ Sources checked September 24, 2026
North Carolina
NC 211 is an information and referral service that connects North Carolinians with health and human services in their community. Dial 2-1-1, or call 1-888-892-1162, for free and confidential information.
✓ Sources checked October 5, 2026
Ohio
Ohio 211 connects renters by phone to local housing and utility (water, electric, gas) assistance, and other help across Ohio. Call 211 or 888-OHIO-211.
✓ Sources checked October 5, 2026
Ohio
The Ohio Civil Rights Commission enforces Ohio's laws against discrimination and takes charges from people who believe they were treated unfairly. File a charge online or call 1-888-278-7101.
✓ Sources checked September 24, 2026
Ohio
The Home Energy Assistance Program (HEAP) makes a once a year payment directly to your heating or cooling utility (such as electric or gas) bill. The Percentage of Income Payment Plan (PIPP) helps people who qualify manage energy bills year round. The Ohio Department of Job and Family Services runs these programs. To apply, visit energyhelp.ohio.gov or contact your local energy assistance provider. You can also call the department at 614-466-6282.
✓ Sources checked September 27, 2026
Oklahoma
211 is a free 24-hour helpline that connects Oklahomans in all 77 counties to local help in their area. Heartline runs it for western Oklahoma and the Tulsa Area United Way runs it for eastern Oklahoma. Call, use live chat, or send a text message to reach a resource specialist.
✓ Sources checked October 4, 2026
Oregon
The Oregon State Bar Legal Referral Service helps you find a lawyer to hire. Call (503) 684-3763 or (800) 452-7636, Monday through Friday, 8:30 am to 5 pm. The service does not offer free help and does not accept walk-ins. Use its online form to make a request.
✓ Sources checked October 5, 2026
Oregon
211info connects Oregonians to local help with housing, shelter, and utilities (water, electric, gas). Dial 211 or call 866-698-6155. Interpreters are available in other languages.
✓ Sources checked October 5, 2026
Pennsylvania
PA 211 is a free and confidential help line for finding services near you. Call 211, or text your ZIP code to 898-211, at any hour on any day. A resource specialist (a person trained to find local programs) will connect you to help.
✓ Sources checked October 5, 2026
Philadelphia
Philadelphia's Eviction Diversion Program has a Tenant Hotline. Call 215-523-9501, Monday through Friday, 9 a.m. to 4 p.m. Call if you have not heard from the program.
✓ Sources checked September 23, 2026
Pittsburgh
PA 211 Southwest connects you to local help by phone. Dial 211, or text your zip code to 898-211, to speak with a resource specialist today.
✓ Sources checked September 23, 2026
Seattle
Washington 211. Washington 211 is a free, confidential helpline for the whole state. It connects you to rent assistance, housing, utility (such as water, electric, and gas) help, food, and other services. Dial 211 to talk with a real person. You can also call 1-877-211-9274 toll free. Staff serve callers in many languages.
✓ Sources checked October 5, 2026
Seattle
For more help, call 2-1-1. Renters age 60 and over can call 888-387-7111.
✓ Sources checked October 5, 2026
South Carolina
211 South Carolina is a free service that connects you to help. This includes help with housing and a place to stay. Calls are private. Dial 211 or 866-892-9211.
✓ Sources checked September 27, 2026
Texas
2-1-1 Texas is the state's free information line, run by the Texas Health and Human Services Commission. Call to find local help with rent, utilities (electric, gas, and water), food, shelter, and health services near you. Anyone can call. Dial 2-1-1 or 877-541-7905, or chat online in English or Spanish at 211texas.org.
✓ Sources checked September 14, 2026
Utah
211 Utah is a service of the United Ways of Utah. It is free, confidential, and available in multiple languages. From a mobile device, please dial 211 or 888-826-9790. The Utah Courts eviction page says Utah 2-1-1 has a list of programs that could help you with rent.
✓ Sources checked October 5, 2026
Virginia
211 Virginia is a free, private phone line that connects you to local help across Virginia. Call 211, or text CONNECT to 247211. You can also start a live chat at 211virginia.org.
✓ Sources checked October 5, 2026
Washington
Washington 211 is a free, confidential helpline that speaks many languages. It is a statewide helpline with a directory of 17,000 local resources. Call 211 to find local help with rent, utilities (water, electric, gas), food and housing. If you are outside Washington or cannot dial 211, call 1-877-211-9274. The Attorney General's Office lists landlord-tenant complaints as ones it does not handle. It says to call 211.
✓ Sources checked October 5, 2026
Washington
211 is a free, confidential helpline that connects you to local help across Washington, including help paying rent. Call 211 and describe your situation. If you cannot reach 211, call 1-877-211-9274 instead. Staff will refer you to agencies that serve your area.
✓ Sources checked October 5, 2026
Wisconsin
211 Wisconsin is a free, private phone line that connects callers with local housing help and other services. Dial 211 to reach a trained specialist, available 24 hours a day, 7 days a week, anywhere in Wisconsin.
✓ Sources checked September 27, 2026
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