Help lines

Free phone lines that help renters, like 211 or a city tenant hotline.

The general rule

You can dial 211 at any time, day or night. Trained local experts answer around the clock. They can point you to rent help, legal help, and shelter.

✓ Sources checked August 22, 2026

Read the full nationwide guide.

211 connects you to help near you by phone. Dial 211 from any phone. Someone answers 24 hours a day, every day. The call is confidential, and you can stay anonymous. Ask about rent help, utility bill help, and shelter. More than 200 local 211 agencies cover the United States.

✓ Sources checked August 22, 2026

Read the full nationwide guide.

The rule where you live

Austin

For free advice about an entry or privacy problem, call the Austin Tenants Council at 512-474-1961. Advocates can share sample demand letters and self-help forms.

✓ Sources checked August 22, 2026

Read the full guide for Austin.

Pittsburgh

Dial 211, or text your zip code to 898-211. A resource specialist connects you to help the same day.

✓ Sources checked August 22, 2026

Read the full guide for Pittsburgh.